5 out of 5 stars
This place is amazing. I have been to many dentists in major markets like NYC, Philadelphia, Los Angeles, Boston, etc., and had some major procedures done. I thought I knew a lot about my condition and what to expect from a dentist to manage it. Boy, was I wrong; there is a notable difference in his knowledge from what I have experienced with previous providers. I have never received the level of expertise or care that I have received at Dr. Franceschi's office. He completely blew my expectations out of the water, explained my condition in further detail, and created a management program that exceeded what I had previously undergone. I wish I had found him much sooner in my life.
He and his staff are incredibly kind, courteous, and accommodating. From reception (whom I love) to the hygenist (who is awesome) and everything in between, my experiences have always been excellent. I find that Dr. Franceschi's bedside manner is second to none. He is always friendly, caring, thorough, and genuine. He does a great job of reducing the anxiety most of us feel when visiting a dentist. My experience was so positive (I'm very critical) that my wife switched providers too because she knows I am very discerning. Recently, we switched our two boys to his practice as well. One of my sons is REALLY difficult, like abnormally difficult, when it comes to the dentist. Honestly speaking, if I were him, I would've thrown my son out of there with his behavior. Not Dr. Franceschi, he remained patient, took it in stride; he tried his best to calm him down so he could get some important work done. I commend him on his patience and commitment to helping. My wife and I appreciate his service very much.
Regarding the few negative reviews I have seen, I'm glad I ignored them. Perhaps those reviewers' experiences were based on their interactions with old staff members. I encourage others reading them to consider doing the same, or you will miss out on excellent dentistry care and mounds of experience.
Thank you, Dr. Franceschi and staff. We appreciate all that you do for our family.